Refund and Returns Policy Return and Refund Policy

Last Updated: 01/05/2024

At, your satisfaction is our priority. We want to ensure that you have a positive experience with our products and services, including items purchased from our online shop. In the event that you need to return a purchase or request a refund, please review our Return and Refund Policy below:

1. Return Eligibility:

  • Membership Fees: Membership fees paid for services are non-refundable. Please refer to our Membership Policies for more details on membership cancellations.

  • Merchandise: If you have purchased merchandise from’s online shop, such as apparel, accessories, or equipment, you may be eligible for a return or exchange. To be eligible, merchandise must be in its original condition, unused, and with all original tags and packaging.

  • Digital Products: Digital products, such as workout plans or eBooks, are non-refundable once downloaded. Please ensure that you have reviewed the product details before making a purchase.

2. Returns and Exchanges:

  • Merchandise: To request a return or exchange for merchandise purchased from our online shop, please contact our customer support team within [number of days] days of receiving your order. You can reach out to us via our Contact page.

  • Return Process: Our customer support team will provide you with instructions on how to return the merchandise. Please ensure that the merchandise is securely packaged to prevent damage during transit.

  • Refund or Exchange: Upon receiving the returned merchandise and inspecting its condition, we will process your refund or exchange. Refunds will be issued to the original payment method. Exchanges will be processed based on product availability.

3. Refund Processing Time:

  • Credit Card Refunds: Refunds to credit cards may take [number of days] business days to reflect in your account, depending on your bank’s processing time.

  • PayPal or Other Payment Methods: Refunds to PayPal or other payment methods will be processed in accordance with their respective policies.

4. Canceling Services:

  • Personal Training or Group Classes: Cancellation policies for personal training sessions and group fitness classes can be found in our Cancellation policy.

5. Contact Information:

  • Contact Us: If you have any questions or need assistance with returns or refunds, please visit our Contact page to get in touch with our customer support team.

Please note that reserves the right to update and modify this Return and Refund Policy as needed. Any changes will be posted on our website, and we encourage customers to review this policy regularly.

We appreciate your trust in and are committed to providing exceptional products and services to support your health and wellness journey.

Disclaimer: This Return and Refund Policy is subject to change, and it is your responsibility to stay informed about any updates or modifications by regularly checking our website.

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